What Works Fund webinar: communicating evidence effectively – 19 March 2018

louise-scott-001A blog by Louise Scott, Associate Director at Ecorys UK, part of the What Works Fund Evaluation & Learning Partner (ELP) team. The ELP consists of Ipsos MORI, Ecorys and the University of Bristol’s Personal Finance Research Centre.

At a time when many of the grantees have turned their attention to preparing their evaluation reports, we wanted to focus the third webinar in this series on another important aspect of the What Works Fund (WWF) – learning and sharing.

Effectively communicating the evidence that has been gathered is immensely important if the Fund is to realise its ambition of helping to shape future financial capability activity, based on an understanding of what works (and what doesn’t) and in what context.

As well as the learning that we know is taking place within grantee organisations, there is huge potential for the wider FinCap community to learn from this experience and the first part of the webinar discussed the support that the Money Advice Service (MAS), which funds the WWF, can provide for communications activity, including events, media engagement and social media. We also discussed how to communicate effectively, such as thinking through the purpose of any communications activity and tips on how to get the message right for the chosen audience.

During the webinar we heard from A2Dominion Housing Group and their partner HACT about their experience of communicating findings from the DOSH project. In particular, we were introduced to the DISC model and how it has been used, along with tailored communication, to improve influence. Also, we heard about the work done by HACT to engage and share project results with the wider social housing sector.

The webinar ended with a panel of MAS and ELP colleagues answering questions from the audience. This included clarification of the role of the Evidence Hub as a channel to support dissemination of evidence and tips on how to report on data from small samples. Many thanks to everyone who provided questions – we hope that the response was helpful and if you have further queries please send them to the ELP mailbox (elp.wwf@ecorys.com).

You can find a recording of the webinar here.

The next webinar will take place in May and will focus on the theme of legacy and sustainability.

Debt advice and vulnerability: learning from the experiences of debt advisers

Jane Tully, Director of External Affairs at the Money Advice Trust, discusses the launch of new research exploring the experiences of debt advisers working with people in debt in vulnerable situations. Findings from the research will inform the development of practical guidance to support debt advisers and their clients.  Debt advice plays an important role […]

Bridging the evidence gap: financial capability and domestic abuse

Dr Olumide Adisa, Research Associate at the University of Suffolk, writes about why the evaluation of a money advice service for survivors of domestic abuse is a crucial step in building an evidence-base for financial capability in the context of domestic abuse. Domestic abuse is complex. This complexity becomes more apparent when one examines the […]

Financial capability and young workers

Guest blog by Veda Harrison, Public and Consumer Affairs Manager, NatWest. This week is National Apprenticeship Week, and the Government continues to promote apprenticeships as core to its skills strategy in improving the work prospects of young adults. As a member of the MAS Young Adults Steering Group, NatWest’s contribution to this debate has been […]

Dealing with debts using behavioural science

Louise Chu, Commissioning Manager at the Money Advice Service (MAS), writes about an exciting partnership formed between two forward-thinking organisations who are working collaboratively with MAS to better support people to take control of their debts themselves.    At the Money Advice Service, we thoroughly enjoy connecting with like-minded experts to share knowledge, to create […]

Where I Live: National Student Money Week 2018

A blog by Ani Bailey, Financial Capability Chair on the NASMA Board and Coordinator for Financial Support at Ravensbourne in North Greenwich. Monday (12 February) saw the start of the eighth annual National Student Money Week (NSMW), run by the National Association of Student Money Advisers (NASMA). This year the week is focusing on a […]

What Works Fund Webinar: generating robust evidence – 23 January 2018

A blog by Professor Sharon Collard, Research Director at the University of Bristol’s Personal Finance Research Centre – part of the What Works Fund Evaluation Learning Partner (ELP). The ELP includes Ipsos MORI, Ecorys and the Personal Finance Research Centre. With the main What Works Fund programme coming to the end of its delivery phase, […]

Making DOSH digital

Guest blog by Chris Fitzgerald, Programme Co-ordinator at A2Dominion, a residential property group with 37,000 homes across London and southern England. At A2Dominion, financial capability forms an integral part of our organisation’s tenancy sustainment strategy. We always aim to improve our understanding of the needs of our customers, as well as the services we provide. […]

A second What Works Fund

What Works Programme Lead Michaela Kirsop-Holdford discusses how the second What Works Fund will target the specific gaps in evidence which were not focused on previously. At the Money Advice Service we believe that the right financial capability support can have a positive impact on peoples’ lives and we want to make sure that every penny that […]

Rules of thumb – money guidance that sticks

Sonia Fernandes is a Policy Manager at the Money Advice Service.  Young adults know that good money management is important, particularly as they make the transition from education into the workforce – and financial independence. New research from the Money Advice Service shows that while money is an important part of how young adults feel […]