How innovation and evidence in financial services can transform customer wellbeing

  Fairbanking Foundation founder Antony Elliott, OBE, comments on the latest report from the Money and Pensions Service, exploring how financial services can improve customers’ financial capability and wellbeing. I’ve spent more than 10 years encouraging financial institutions to do more to improve wellbeing of customers. The new Transforming Customer Wellbeing report highlights that a […]

Money talks but we don’t: 5 reasons to #TalkMoney

A national conversation about money is around the corner. As we approach Talk Money Week, UK Financial Capability Director Sarah Porretta explains why this event has evolved from an annual celebration of financial capability work by organisations, to include a direct focus on helping the consumer get talking. This month we’re working to turn talking […]

How can we help working-age adults manage their money better?

Michael Royce, Proposition Manager at the Money Advice Service, calls for evidence to inform a new programme of work to improve the financial capability of working-age people. Across the UK, many households find it difficult to budget effectively and save. Our research shows 4 in 10 UK adults have less than £500 in savings to […]

Mental health and debt: supporting the advice sector and creditors

This Mental Health Awareness Week, Jane Tully, Director of External Affairs at the Money Advice Trust outlines the work going on to help the advice sector and creditors support people with debt and mental health problems. We know that mental problems and debt often go hand-in-hand. Findings from the Money and Mental Health Policy Institute […]

Dealing with debts using behavioural science

Louise Chu, Commissioning Manager at the Money Advice Service (MAS), writes about an exciting partnership formed between two forward-thinking organisations who are working collaboratively with MAS to better support people to take control of their debts themselves.    At the Money Advice Service, we thoroughly enjoy connecting with like-minded experts to share knowledge, to create […]

Why we need to Talk Money

This blog is from Charles Counsell, Chief Executive at the Money Advice Service on why we need to talk money: As a nation, we don’t talk about money, and we certainly don’t talk about money problems. But for millions of people across the UK, money is a serious problem. Earlier this month we released new […]

Finances with feeling – stopping cyclical debt

This edition of the Financial Capability Week Guest Blog comes from Quaker Social Action (QSA) is a small, independent charity working in east London and beyond to tackle poverty. I am talking to a family worker in an east London children’s centre. “I would organise an individual voluntary arrangement or a debt management plan for an […]

University of Bolton – Are you money savvy?

This edition of the Fincap Week guest blog comes from Hoot Credit Union. When it comes to managing your household budget, saving energy, applying for credit or knowing what your credit score means do you know what you are doing? Around four out of ten adults do not know their current account balance to within […]

CSA – One small step consumers can take to avoid unknown debts

This edition of our Financial Capability Week guest blog comes from The Credit Services Association (CSA), the only national association in the UK for companies active in the debt collection and purchase industry. To submit a blog on financial capability, please contact [email protected]. With 40% of adults saying that they are not in control of […]

PayPlan – Steps to success

This edition of the Financial Capability Week guest blog comes from PayPlan, one of the UK’s largest providers of free debt advice and free debt management plans. Being in debt can feel very isolating but it’s not uncommon. Many of us will face some kind of financial hardship in our lifetime as our individual circumstances […]