How innovation and evidence in financial services can transform customer wellbeing

  Fairbanking Foundation founder Antony Elliott, OBE, comments on the latest report from the Money and Pensions Service, exploring how financial services can improve customers’ financial capability and wellbeing. I’ve spent more than 10 years encouraging financial institutions to do more to improve wellbeing of customers. The new Transforming Customer Wellbeing report highlights that a […]

How an award-winning employer improved financial wellbeing

An increasing number of employers are taking action to improve employees’ financial wellbeing. Maggie Williams, content director at the Reward and Employee Benefits Association (REBA), describes some of the good practice they observed in their financial wellbeing award category. In February 2019 REBA hosted our second annual Employee Wellbeing Awards, which benchmark and celebrate businesses […]

Three ways women manage money

This International Women’s Day Sarah Porretta, strategy and insights director at The Single Financial Guidance Body, shares some findings from our latest survey on how UK adults manage money. Women’s financial needs are often shaped by specific challenges, including low incomes, time taken out of the workplace to look after children or older relatives, or […]

Global trends in financial capability

  Jonathan Hollow, Head of Financial Capability, Strategy and Innovation at the Single Financial Guidance Body reflects on lessons learned at an OECD summit, and the challenges that lie ahead for financial capability globally. In November 2018 the OECD and the Russian Ministry of Finance gathered together representatives from hundreds of countries that are working […]

Supportive Council Tax recovery: a win-win outcome

Yvonne Fovargue MP welcomes the Supportive Council Tax Recovery guidance for local authorities. Council Tax arrears are a big problem for all concerned. Be it for those suffering in debt struggling to make ends meet, or local authorities needing to secure their income to fund vital services for their constituents. Too many councils pass debts […]

New research shows schools want to increase their financial education offer

Zoe Renton, policy manager for children and young people at The Money Advice Service (MAS), introduces new research published today on financial education in secondary schools in England. MAS’s previous research has shown that if we want to improve people’s ability to make the most of their money, we need to start young, with financial […]

Five ways employers can help young workers #TalkMoney

Nona Buckley-Irvine works with a trade union and has a special focus on young adults. A young employee herself, she shares five ways that employers can support the financial capability of young workers, particularly those struggling with debt.   Listen without judgement There can be a perception of university students going wild with their money […]

Talk Money Week is nearly here – five ways you can get involved

  We’re getting ever nearer to Monday 12 November, meaning Talk Money Week is nearly upon us. At the Money Advice Service, we’re entering the last stage of the build up to the week itself. We’ve been hard at work for months, bringing together organisations and experts, conducting research into the nation’s relationship with money, […]

Money talks but we don’t: 5 reasons to #TalkMoney

A national conversation about money is around the corner. As we approach Talk Money Week, UK Financial Capability Director Sarah Porretta explains why this event has evolved from an annual celebration of financial capability work by organisations, to include a direct focus on helping the consumer get talking. This month we’re working to turn talking […]

Improving financial capability: learning from the What Works Fund (Opening speech by CEO Charles Counsell)

Opening speech given at the British Library, Knowledge Centre, 23 October 2018 by The Money Advice Service CEO Charles Counsell. Good morning. It is my pleasure to welcome you to an event which represents the culmination of nearly two years’ work by the Money Advice Service and our partners across the sector – many of […]